Contact information

Cozystride (Cozystride.us)

We’re here to help. Whether you have a question about an order, a product, a return, or anything else, our team is happy to assist.

Get in Touch

Merchant Name: Cozystride
Store Website: Cozystride.us
Email: contact@cozystride.us
Phone: 708-312-6262

Business Address:
Cozystride
468 Slalom Way
Santa Rosa Beach, FL 32459
United States

Customer Support Hours

Monday to Friday, 9:00 AM to 5:00 PM (Central Time)
Closed on weekends and U.S. federal holidays

We reply to all emails within 1 to 2 business days.

How We Can Help

• Order status and tracking: Include your order number in your email and we will check the status for you.
• Returns and exchanges: Email us within 30 days of delivery. See our Refund & Return Policy for details.
• Damaged, defective, or incorrect items: Contact us within 7 days of delivery with your order number and photos.
• Order changes or cancellations: Contact us as soon as possible. Changes can only be made before the order ships.
• Product questions: Ask us about sizing, materials, or care instructions before you buy.

Before You Contact Us

To help us respond faster, please include:

1. Your full name
2. Your order number
3. A short description of your question or issue
4. Photos, if your item arrived damaged or incorrect

Important Note on Returns

Please do not send any items back to our address without contacting us first and receiving approval. Returns sent without approval may be delayed or refused.

Our Policies

• Refund & Return Policy
• Shipping Policy
• Privacy Policy
• Terms of Service