Privacy policy

Cozystride (Cozystride.us)
Last updated: October 19, 2026

Cozystride (“we,” “us,” or “our”) operates the website Cozystride.us (the “Site”). This Privacy Policy explains how we collect, use, and share your personal information when you visit the Site, make a purchase, or contact us.

By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you give us

  • Name, email address, phone number
  • Billing and shipping address
  • Order details and purchase history
  • Messages you send us (support requests, return requests, reviews)
  • Account details, if you create an account (email and password)

Payment information
Payments are processed securely by Shopify Payments and other payment providers available at checkout. We do not see or store your full credit or debit card number. Card details are handled directly by our payment processors in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Information collected automatically
When you visit the Site, we automatically collect certain information using cookies, pixels, and similar technologies, including:

  • IP address, browser type, and device information
  • Pages viewed, products viewed, and items added to your cart
  • Referring website, time zone, and approximate location
  • How you interact with the Site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including payment, shipping, and delivery
  • Send order confirmations, shipping updates, and receipts
  • Handle returns, exchanges, refunds, and customer support
  • Detect and prevent fraud, unauthorized transactions, and abuse
  • Improve the Site, our products, and your shopping experience
  • Send marketing emails or texts, only if you opt in (you can unsubscribe at any time)
  • Show relevant advertising on other platforms (see Section 5)
  • Comply with legal obligations

3. Legal Basis (Where Applicable)

If you are in the European Economic Area, United Kingdom, or a similar region, we process your data based on: performance of a contract (fulfilling your order), legitimate interests (security, fraud prevention, site improvement), legal obligations (tax and accounting), and your consent (marketing and non-essential cookies).

4. Who We Share Your Information With

We do not sell your personal information for money. We share it only as needed with:

  • Shopify Inc., which hosts our store and processes data on our behalf. Shopify’s privacy policy: shopify.com/legal/privacy
  • Payment processors (such as Shopify Payments, PayPal, or others offered at checkout) to process your payment
  • Shipping carriers and fulfillment partners to deliver your orders
  • Marketing and analytics providers such as Google Analytics and advertising platforms, to understand Site use and promote our products
  • Email and customer support tools to communicate with you
  • Professional advisors, law enforcement, or regulators when required by law or to protect our rights, customers, or the public

Third parties may only use your information to provide services to us and are required to protect it.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember your preferences, analyze traffic, and measure and personalize advertising.

  • Essential cookies: required for the Site and checkout to work
  • Analytics cookies: help us understand how visitors use the Site (for example, Google Analytics)
  • Advertising cookies: help us show relevant ads and measure their performance (for example, Google Ads, Meta, or TikTok pixels, if we use them)

You can control cookies through your browser settings or the cookie banner on our Site. Blocking some cookies may affect how the Site works. You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout, and manage Google ad personalization at adssettings.google.com.

6. Advertising and Google Services

We may use Google services, including Google Merchant Center, Google Ads, and Google Analytics, to list our products and measure performance. These services may collect data about your visit, such as pages viewed and products purchased. Google’s use of information is governed by the Google Privacy Policy at policies.google.com/privacy.

7. Data Retention

We keep your personal information only as long as needed to fulfill orders, provide support, meet legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

8. Data Security

We use reasonable technical and organizational measures to protect your information, including SSL/TLS encryption on our Site and checkout. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Port your data to another service
  • Object to or restrict certain processing
  • Withdraw consent at any time (for example, unsubscribe from marketing)
  • Opt out of “sales” or “sharing” of personal information for targeted advertising

To exercise any of these rights, email contact@cozystride.us. We may need to verify your identity before responding, and we will reply within the time required by applicable law (generally within 30 to 45 days). We will not discriminate against you for exercising your rights.

10. California Residents (CCPA/CPRA)

In the past 12 months, we may have collected the categories of personal information described in Section 1 (identifiers, commercial information, internet activity, and geolocation data). We use and disclose it for the business purposes described in this policy. We do not knowingly sell or share the personal information of consumers under 16. California residents may use the rights in Section 9 and may designate an authorized agent to make a request on their behalf.

11. Residents of Other U.S. States

Residents of states with comprehensive privacy laws (such as Colorado, Connecticut, Virginia, Texas, and others) have the rights listed in Section 9, including the right to appeal a denied request by replying to our response email.

12. International Visitors and Data Transfers

We operate from the United States, and your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. Where required, we rely on appropriate safeguards for these transfers.

13. Children’s Privacy

The Site is not directed to children under 13 (or under 16 in some regions), and we do not knowingly collect their personal information. If you believe a child has provided us with personal information, contact us and we will delete it.

14. Marketing Communications

If you sign up for emails or text messages, you can opt out at any time by clicking “unsubscribe” in any email or replying STOP to any text. Message and data rates may apply to texts. We will still send you order-related messages.

15. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies.

16. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the Site after changes means you accept the updated policy.

17. Contact Us

For questions, concerns, or privacy requests:

Cozystride
468 Slalom Way, Santa Rosa Beach, FL 32459, United States
Email: contact@cozystride.us
Phone: 708-312-6262